Integrated Management System - IMS

Integrated Management System - IMS

Avoid redundancy and duplication of effort. Combine your ISO 9001, ISO 14001, OHSAS 18001, ISO 27001, ISO 22000 and more into one Integrated Management System (IMS).

What is an Integrated Management System?

An integrated management system is a management system that integrates all of an organization's systems and processes in to one complete framework, enabling an organization to work as a single unit with unified objectives.

With an integrated system, your organization becomes a unified whole, with each function aligned behind a single goal: improving the performance of the entire organization. Instead of "silos", you have a genuinely co-ordinated system: one that's greater than the sum of its parts, and can achieve more than ever before. An integrated system provides a clear, holistic picture of all aspects of your organization, how they affect each other, and their associated risks. There is less duplication, and it becomes easier to adopt new systems in future.

An integrated management system allows a management team to create one structure that can help to effectively and efficiently deliver an organization's objectives. From managing employees' needs, to monitoring competitors' activities, from encouraging best practice to minimizing risks and maximizing resources, an integrated approach can help an organization achieve their objectives.

Integrated Ma

Integrated Management is relevant to any organization, regardless of size or sector, looking to integrate two or more of their management systems into one cohesive system with a holistic set of documentation, policies, procedures and processes. Typically, organizations most receptive to this product will be those who have maturing management systems and who wish to introduce other management systems to their organization with the benefits that those bring.

Integrated Management System certification Benefits

Reduced costs increase profit margins Increased competitiveness Facilitates injured employees to return to work Reduces incident frequency and severity rates or lost time Reduces damage to equipment, inventory or product loss, and generation of hazardous waste Increases companies’ regulatory compliance Integrates process quality and safety Improves employee and public relations Better financial performance and optimized cost
By avoiding duplication in internal audits, document control, training and administration, adopting future management systems will be much more effective. Time savings
By having only one management review. A holistic approach to managing business risks
By ensuring that all consequences of any action are taken into account, including how they affect each other and their associated risks. Reduced duplication and bureaucracy
By having one set of processes ensures the requirements of the specific standards are co-ordinated, workloads streamlined and disparate systems avoided. Less conflict between systems
By avoiding separate ‘empires’ for the likes of quality and environment, responsibilities are made clear from the outset. Improved communication, both internal and external By having one set of objectives, a team approach culture can thrive and improve communication. Enhanced business focus By having one system linked to the strategic objectives of the business contributes to the overall continual improvement of the organization. Improved staff morale and motivation
By involving and linking roles and responsibilities to objectives, it makes change and new initiatives easier to implement and makes for a more dynamic and successful company. Optimized internal and external audits
By minimizing the number of audits required and maximizing

How do I ensure effective design and implementation?

To ensure this is done effectively, the steps listed below should be followed:

Define the Business Model and Primary Functions Analyse business processes using flow charts, standards and failure mode analysis techniques Formulate operational policies which will govern the processes and their inter-linkages Develop internal business procedures to control each business process which define who does what and where, when and how Implement the new and improved practices, if required Identify optimum documentation needs by linkage to the control procedures Document the system

How should systems be integrated?

There are several approaches, which can be taken, depending on an organisation's current position. However, all systems should eventually share the following processes:
Management review Document development and control Monitoring, analysis and review Internal audit Training Continual improvement (Corrective and Preventive Actions)

What are Integrated Management Systems?

An integrated management system (IMS) is a management system, which integrates all relevant components of a business into one coherent system so as to enable the optimal achievement of its business objectives. The integrated approach requires combining all the internal business management practices into one system. For the different systems to be properly integrated, rather than simply being separate systems joined together, there have to be effective linkages so that the boundaries between processes are seamless. The fundamental components of the system include the organisation, resources and processes. Therefore, people, equipment and business culture are part of the system as well as the documented policies and practices.

What can be integrated?

Any system, which is required by the effective running of a business, can be integrated either totally or partially under a unified management structure. In essence any system, which has an impact on overall business performance should be part of the integrated management system.

What is required to ensure effective integrated management systems?

To ensure effective systems, the following functions must be performed:
Risk Assessment- this should address customer perceptions, health & safety risks, environmental concerns & impacts and process failure modes. By having a common approach it will be easier to compare risks occurring in different parts of the business. Norms & Regulations Management - to capture norms and regulations with respect to product specifications, environment and health & safety and their impacts on the business. Continual Improvement Management - this should focus on specific improvement programmes related to quality, health & safety and environment. Stakeholders Awareness - this should address needs of both customers, staff and general public with respect to quality, health & safety and environment

What is the best approach to take?

Whether an organisation has an existing formal system or not, it is best to adopt the business process approach to management system development. The benefits are that one coherent system can be built which serves business needs and does not tie the organisation to a particular standard. The standards are used to assist identify tasks and processes. This approach starts by looking at the business as a whole and establishing its objectives, mission and core processes which deliver the objectives and achieve this mission.

What types of systems can be integrated?

All systems relevant to the business, whether certifiable or otherwise, can be included. These could include: Quality (ISO 9001); Environment (ISO 14001); Occupational Health & Safety (OHSAS 18001 & BS 8800); Food Safety & Hazard Analysis Critical Control Points (HACCP); Ethical Trading Practices (SA 8000); Social & Ethical Accounting, Auditing and Reporting (AA 1000); Investor in People (IIP); Law Society Practice Management Standard (LEXCEL), European Directives and CE Markings; Information Security (BS 7799); Quality System Requirements for Automotive Industry Suppliers (ISO/TS 16949 & QS 9000); Quality System Requirements for Telecommunications Industry Suppliers (TL 9000); and Business Excellence Model (BEM).

Why should management systems be integrated?

Integration is designed to:

Ensure focus on business goals & objectives Harmonise and optimise practices Reduce risks to the business and increase profitability Balance conflicting objectives Eliminate conflicting responsibilities and relationships Create consistency Reduce duplication and therefore costs Improve communications Facilitate training and development


Training

Auditor Training

Training programs

We can conduct In house or Open house accredited Internal auditors program (2 days ) or Lead Auditor Program (5 days) in

1. ISO 9001
2. ISO 14001
3. OHSAS 18001
4. ISO 22000
5. BS 25999
6. ISO 27001

Should you require training on ISO 9001 Internal Auditor, ISO 9001 Lead Auditor, ISO 14001 Internal Auditor, ISO 14001 Lead auditor, OHSA 18001 Internal Auditor, OHSAS 18001 Lead auditor, ISO 22000 Internal Auditor, ISO 22000 Lead auditor, BS 25999 Internal Auditor, BS 25999 Lead auditor, ISO 27001 Internal Auditor, ISO 27001 Lead auditor drop a mail to raj.juran@gmail.com

Management Consultant

Management Consultant

We offer to our clients our valuable industry experience by offering them an insight on effective management techniques. Our consolidated services enable our clients to have a sound hold in their respective business operations. Further our effective consultation brings further improvements in the profitability and effectiveness of our clients business.

OHSAS 18001 Health & Safety

OHSAS 18001 Health & Safety

It is the responsibility of the employer to ensure that the risks to health & safety in the work place are properly assessed and managed so as to minimise the possibility of accident or incident to employees or others that might have access to the site. Plus, in most cases, a company's staff are their most valuable asset and will work more efficiently in a safe environment. This standard or an equivalent is needed to control your codes of practice for health and safety in the work place by ensuring that your procedures, policies and work practices are safe for your staff and others. Any employer that neglects these responsibilities is risking the welfare of their staff, and their business, as well as the wrath of the Health & Safety authorities. Common sense and safe practice saves lives and money, this is the message behind the standard.

On the importance scale it’s Number One. We have to make sure our work environment is safe for our staff and visitors to our work place, and if your company does site work, you will probably not be allowed entrance unless you have been inducted for the site. You and your staff need to both be safe and not put others at risk, a major reason for Risk Assessments.

Sometimes it’s Personal Protection Equipment (PPE) sometimes it’s safety procedures, always it’s being alert and knowing what you’re dealing with and doing it in a safe manner. The latest standard for Health & safety is OHSAS 18001:2007. Well worth consideration as your staff are your greatest asset.

Benchmarking

Benchmarking

How good is your service? How good is your product? Do you know? You should. Statistics show that if you ask your customers they will mostly tell you what you want to hear, but then walk away and use another supplier.

Our approach is to allow your customers to be anonymous and say what they really feel. After all, you don’t need to know who said it, you need to know how to repair it, that way you are fixing a problem that exists in your company both for the person that complained and also for those who would never complain, but would walk away and find another supplier.

We regard a complaint as being an opportunity for improvement. It’s a lot cheaper to keep the customers that you have than to have to go out & continually find new ones. We do the work, you get the results and an analysis of weak points and strengths.

* May be a one-off event, but is often treated as a continuous process in which companies continually seek to challenge their practices in search of continual improvement.
* What do your customers really think of your product/service? Often if you ask them they will tell you what you want to hear, but what are they telling others? Will they be back to you when they next need work done? They say most customers won't complain - they will just walk away, far better to find out for sure.

Risk Assessments

Risk Assessments

Is your premises safe for staff, visitors, contractors, suppliers etc, if not you could be in trouble, and it could be distressing and expensive. But not only your premises, how about your site workers, will they be working or visiting a safe environment when they go out on your company’s behalf.

It is your responsibility to ensure the safety of all that visit your work place, and that of your staff when they are working away. Your must carry out a risk assessment for each area covered and ensure that risks are kept to a minimum. We have the expertise to perform risk assessments for you and issue guidance for safe practices and control measures to minimise risk.

* Risk assessments are required in most work places for most tasks undertaken there, including office work stations.
* Personnel or work place risk assessments can be undertaken on your behalf either for your workplace or site work for contractors.

Training

Training

Your place or ours, sometimes better done in the work environment, sometimes best done away from the disturbance of the work environment.

As you can imagine, with so much experience in our field we have a lot of information to share to ensure your staff know what is expected of them to assist in the operating and maintenance of your systems, but just as important, how to improve your systems for the continual improvement process.

If required we can put together a test of knowledge at the end and issue certificates of attendance.

* We can supply on-site or venue training sessions for your staff to familiarise them with the standard/s in place or being put in place. It is much easier to manage a standard if your staff are aware of what is involved in remaining compliant.

Audits

Audits

Audits take many forms, first, second and third party, acredited & non-accredited.

First Party Audits – An internal audit of your systems, sometimes carried out as an impartial check of your operations, or maybe as an internal audit prior to your accreditation audit for certification purposes. Perhaps your company doesn’t have an in-house internal auditor, or requires an independent systems check for compliance verification.

Second Party Audits – Usually carried out on your suppliers or prospective suppliers and may be paid for by them to assure you that their systems are in place to satisfy your company’s needs. Everything may be OK while things are running smoothly, but can they cope if something goes wrong, can they trace back to how and why, can they recall affected products, if not it may be your company that suffers. We can perform an independent audit of their systems for your peace of mind. For this service we travel all over the world, or maybe we are closer to them than you are.

Third Party Audits – An accreditation audit for certification purposes. All our auditors are accredited and able to carry out accreditation audits for certification purposes. Our areas of expertise cover Quality (ISO 9001:2008), Environmental (ISO 14001:2004), Information Security (ISO 27001:2005), and Health & Safety (OHSAS 18001:2007).

* We can perform your assessments and/or audits for your chosen standard/s.
* First party audits (internal audits) can be undertaken anywhere on your behalf.
* Second party audits (audits of your suppliers) can be undertaken on your behalf to ensure supplier competence (usually paid for by the supplier who wants your business).
* Third party audits (external audits) can be undertaken for assessment/certification purposes.